Useful Info

Here you can find more detailed information about how we approach being a sustainable and ethical business. For our customers, this is where you will find relevant certificates, trading schedules and user guides. Please click on the documents to view or download them as PDFs.

If you cannot find what you are looking for contact us and we will get back to you as soon as we can. You can find answers to common queries and more information on our FAQ page.

Sustainability & Environmental Information

• Essential Packaging Guide to Materials
• Palm Oil Free Palm Oil Statement
• Never By Air Transportation
• BPA in Tins BPA Non-Intent Statement
• Plastic Use What we're doing to reduce plastic use
• Carbon Balance Paper

  For our paper catalogue

Organic Certificate, Organic Farmers & Growers

• OF&G certificate

Returning Goods & Claiming Credit

• Returning Goods & Claiming Credit on Essential Deliveries

• Claiming credit on 3rd party deliveries

Product Information

• Allergen Update August 2022 Full 'May Contain' products list